SHIPPING & RETURNS

Shipping Policy

SHOP DISCLAIMER: We tend to ship within 24 hours however, it may take up to 1-3 Business Days (Mon.- Fri., excluding weekends and federal holidays) for your order to process. This time window does NOT include the shipping method you select at check-out. Please keep this in mind when you make your purchase. Shipping is typically via USPS, and I will typically ship within 3 days of receiving payment (unless otherwise noted). We do not currently ship our product internationally due to restrictions. 

Return & Exchange Policy

Returns are not accepted, and refunds are not issued. The nature of each product does not allow for it to be returned because of quality standards. If an item arrives damaged please send a message to elementalrocksnherbs@gmail.com messaging along with your order number, your name, and a photo of the item and the outside of the package. A claim will be filed with the shipping carrier. All products that are damaged will be replaced if the following criteria are met. If there is a quality issue with your purchase, please message us elementalrocksnherbs@gmail.com, and each inquiry will be handled promptly. Ultimately, we want every purchase to be loved! If a package does not arrive as stated in your tracking, please send a message, and contact your local postmaster. We are not responsible for lost or stolen mail but can do everything we can do to help!
Please be sure to check your shipping address. Due to the number of incorrect addresses, we are not responsible for shipping to the correct address. If the package is returned to us, the buyer is responsible for additional shipping costs.

Disclaimer

*This product is not intended to cure any type of disease or replace any prescription medication you are currently taking. This product has not been approved by the FDA. Please be aware of any herbal allergies you may have prior to consumption.* Please do not use if you are allergic to any of the above ingredients. Please perform a patch test to ensure no reactions. Nothing in this description is intended to replace medical advice. Please consult a physician if you are pregnant, nursing, or have a chronic skin or physical condition.